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System administrators ​

The screen for viewing, creating, and deleting platform system administrator accounts.

  • Path: IAM › Administration › System administrators

About SysAdmin

A system administrator (SysAdmin) is a Global-scope administrator not tied to any domain, belonging to the System Domain mapped to the master realm. Its permissions are a built-in policy — they cannot be edited, deleted, or assigned to others, and are excluded from custom policies. SysAdmin cannot directly access domain resources; access is only via a temporary Role granted by a Domain Admin.

From the left sidebar, move to each IAM screen (Home, System administrators, Domains, policies, Active sessions, Event logs).

Sidebar (SNB)
No.FeatureItemDescription
1-1HomeHome· Dashboard of domain status, authentication, users, and recent events.
1-2System administratorsSystem administrators· View, create, and delete system administrator accounts.
1-3DomainsDomains· View and create platform domains (tenants).
1-4Login policiesLogin policies· Password and account lockout policies.
1-5Token policiesToken policies· General policies such as token lifetime.
1-6MFA policiesMFA policies· MFA enforcement and methods.
1-7Session policiesSession policies· General session policies such as session lifetime.
1-8Active sessionsActive sessions· View and terminate active sessions.
1-9Event logsEvent logs· View IAM event logs.

Search · Create · Delete ​

Search system administrators and create or delete them.

Search · Create · Delete
No.FeatureItemDescription
2-1SearchSearch· Search by status, name, and other attributes.
2-2CreateCreate system administrator· Open the new system administrator drawer.
2-3DeleteDelete· Delete the checked administrators.

List table ​

List of system administrators (read-only).

List table
No.FeatureItemDescription
3-1ColumnsStatusEnabled/disabled.
UsernameAdministrator account name.
Last sign-inTime of last sign-in.
MFAWhether MFA is enabled.
Created atCreation time.
ActionPer-row actions (edit, delete, etc.).

Creating an administrator ​

Click Create system administrator (No. 2-2) to open the drawer and enter account details.

Create drawer (Create user) ​

Opened by Create system administrator. Enter account details to create an administrator.

Create drawer (Create user)
No.FeatureItemDescription
1-1UsernameUsername· Login account name.
1-2EmailEmail· Email address (for the invitation email).
1-3Display nameDisplay name· Name shown in the UI.
1-4Password setupSet password manually / Enabled· Set the password manually (no email sent) or set the account as Enabled.
1-5Create / CancelCreate / Cancel· Create: create. Cancel: close.
  • Password setup: turning on Set password manually sets the password directly without an invitation email (shown only once on creation). Turning it off issues a temporary password by email and forces a new password on first sign-in. Use Enabled to decide whether the account is active on creation.
  • Check administrators in the list and remove them with Delete (No. 2-3).

First sign-in · resend invitation

An empty Last sign-in in the list means first sign-in is not complete. You can resend the invitation email to such accounts (a new temporary password is issued); accounts created with a manual password are also eligible for resend.

Next steps ​

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